Commissioning That Sets The Machine Up Properly
After a machine is delivered, the first job is to make sure it is set up for your product size, print position and daily output. That starts with level placement, power checks, air supply checks where needed, and making sure the machine sits comfortably in your work area. In Aeroton, Midrand, Pretoria or on site in Durban and Cape Town, we look at access, floor space and the practical flow around the line before the first print runs.
We also check the screen, registration points, squeegee pressure, drying flow and curing sequence so the first production batch is not treated as a test by your customer. The goal is simple: a machine that prints cleanly, repeats accurately and fits the way your team works. If there are issues with vibration, poor alignment or uneven ink transfer, we sort them out early rather than waiting for wasted stock.
- Initial setup and machine positioning
- Power and air checks on site
- Product size and print area matching
- First-run adjustments for colour and registration
Operator Training For Confident Daily Use
Most downtime starts with small operating mistakes, so training matters. We show your operators how to load bottles, cups or tubes correctly, how to control ink flow, how to manage screen tension and how to repeat the same settings through a shift. Farieda Jacobs leads production training with practical steps that suit new staff and experienced operators alike.
Training is not only about pressing buttons. Your team must know what good print pressure looks like, when to stop and clean, and how to recognise a setup problem before it becomes scrap. We cover basic fault finding too, so staff know when they can correct a problem and when to call for service. That saves time during busy periods and helps with staff changes, which are common in many factories.
- Safe machine operation and startup checks
- Print quality control during a shift
- Cleaning, shutdown and changeover steps
- Basic fault finding for common print issues
Screens, Reclaiming And Colour Setup Help
Good after-sales support includes the screen side of the job, not only the machine itself. We assist with screen making, screen reclaiming and colour setup so your print looks consistent from batch to batch. If your design has fine text, a tight logo or multiple colours, the screen condition and setup have a direct effect on the final result.
We help you manage ink build-up, screen wear and the small changes that happen when production moves from a dry inland site to a humid coastal area. In Durban and Cape Town, drying times and stencil behaviour can change with the weather, so your setup needs to match local conditions. A few minutes spent checking tension and mesh condition can prevent a full day of reprints.
- Screen making support for new jobs
- Screen reclaiming guidance for re-use
- Colour setup and repeatability help
- Advice for humidity, drying and curing conditions
Preventive Maintenance That Reduces Breakdowns
Routine maintenance is cheaper than emergency repairs, plain and simple. We set out service intervals for cleaning, lubrication, wear checks and inspection of moving parts, switches and fixtures. This is especially useful for businesses running long shifts or working through load-shedding where equipment may be started and stopped several times in a day.
Sibusiso Nene coordinates service follow-ups and can help plan maintenance around production so you do not lose a full run for a small issue. Preventive work also helps in dusty industrial areas and where ink mist or cleaning residue can build up around the machine. A machine that is looked after properly lasts longer and keeps its print quality steadier, which is what most clients care about.
We can build a practical service checklist for your team, covering daily, weekly and monthly items. That way the same standards are followed whether you are printing in Johannesburg South or managing more than one site nationwide.
Breakdown Repairs And Spare Parts Supply
When a machine stops, speed matters. Our breakdown repair support focuses on getting you back into production with the least interruption possible. We assess the fault, identify the worn or damaged part, and advise on the quickest fix. In many cases we can guide your team over the phone first, which is useful when you need a fast answer after hours or during a busy order run.
We supply spares for routine wear items and keep the repair process practical. If the issue is electrical, mechanical or related to setup, Johan van der Merwe and Anele Dlamini work through the problem with your team or on site. In a plant with tight delivery dates, clear fault diagnosis saves money and keeps customer orders on track.
- Fault diagnosis and repair planning
- Replacement of worn parts and consumables
- On-site and remote support where practical
- Advice on keeping critical spares in stock
Production Optimising For Better Output
After the first installation, many clients want more than a working machine. They want better speed, steadier colour, less waste and fewer stoppages. That is where production optimising comes in. We look at your print cycle, operator method, drying time and job setup to find bottlenecks that slow output or create repeat faults.
This might mean adjusting screen prep, refining the loading method, changing the order of steps or setting clearer checks before a job starts. Small changes often make a big difference. For example, if one operator is taking longer between prints, or if colour matching is drifting across shifts, we can help bring the process back under control. It is practical work, not theory.
Thabo Mokoena and Naledi Khumalo keep the service side focused on what matters to your business: production that runs properly and products that leave the floor looking right.
How To Request Support And What To Have Ready
If you need support, it helps to have a few details ready so we can respond quickly. Tell us the machine type, the product you are printing, the fault or symptom, and whether the problem started after a new setup, a change in ink or a power interruption. Photos or short clips often help too, especially when a print defect is hard to describe.
We support clients from Aeroton, Johannesburg South and Midrand through to Pretoria, Durban, Cape Town and other towns nationwide. If a site visit is needed, we will schedule it around your operating hours and transport requirements. Send your request through our contact form and we will take it from there, no fuss.
- Machine type and product size
- Clear fault description or photos
- Location and preferred support time
- Any recent changes to ink, power or setup
